Ordering & Shipping
Shipping with DHL
Salvatore Ferrara takes pride in offering you a secure and reliable shipping service. We dispatch all orders with DHL to ensure that your purchases arrive quickly and safely.
Shipping Destinations
We ship by DHL to the following countries:
Germany
Europe-wide
International (Switzerland, Australia, USA,Canada, UK,Norway,Israel,Malaysia,Singapore,Japan,South Korea,United Arab Emirates,Hong Kong Special Administrative Region,New Zealand)
Shipping Costs
Germany: standard shipping with DHL: Free of charge
EU-Countries: standard shipping with DHL: 13,50€
Switzerland, Uk: Standard shiping with DHL: 18,00€
Norway: 16,90€
Israel: 24,00€
Canada, USA, Japan, Singapore, South Korea, United Arab Emirates, Malaysia, Hong Kong Special Administrative Region: 28,00€
Australia and New Zealand: 32,00€
Delivery Times
At Salvatore Ferrara, we make every effort to process orders received during our regular business hours within 2-4 business days. Please note that processing and shipping during holidays or special promotions can take 5 to 9 business days.
As soon as your order is on its way to you, you will receive a separate shipping confirmation by email.
Processing Time
Orders are processed and dispatched within 1-2 business days after payment is received. Please note that processing and delivery do not occur on weekends and public holidays.
Tracking Your Shipment
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can monitor the status of your shipment at any time on the DHL website.
Customs and Import Fees
No customs duties apply for orders within the EU. For deliveries outside the EU, customs and import fees may apply, which are the responsibility of the recipient. These fees vary by country and are not included in the shipping costs.
Please note that we have no control over any customs duties or import taxes, which may vary from country to country. We recommend contacting your local customs office for information on any possible additional charges.
Contact Us
For any questions regarding your order or our shipping policies, feel free to reach out to us anytime at support@salvatore-ferrara.com or call us at +49 (0) 176 3226157.